That's why we have spent over 9+ years building and refining our proprietary processes to make sure any item that leaves.
We take our quality very seriously.
Left our shop in 100% working order.
Quality over quantity
We are not like the average joe companies.
We only use trained technicians who hand pick each part before moving to the next stage where they personally build your kit, or pickup.
Once it is built, they send it through its Second QC check where we visibly make sure everything is perfectly done.
If it passes, we will then send it through our 3rd check where we will take on average 10 minutes to audio tests every control, switch, and option to make sure that when you received the item it is free of any hum, crackles, or pops!
PLEASE NOTE:
Even though we take A TON of time making sure our kits leave perfect. We lose control once it leaves our shop.
Differing skill levels from the installer may cause issues as well as damage to parts. We highly recommend you take your time installing and reach out if you have any questions or need any troubleshooting.
9 times out of 10, an issue can be fixed within 1 to 2 emails if you work with us.
if you prefer to hire a professional. Make sure they are experienced. Some luthiers/techs may be amazing at setting up, and repairing but may not be experienced enough on the wiring side.
Damaged Kits
If the kit becomes damaged in any way, we will repair it. We will not replace it with a new one, nor refund you. We also reserve the right to refuse repairs on kits that were damaged by gross negligence.
Modding our kits
Modding our kits automatically voids our "Gunstreet promise" warranty. We reserve the right to not offer any guidance or help troubleshooting.
Examples of modded kits
- Kits that have parts swapped
- adding circuits in line with, or that changes the core function of our original circuit.
- Cutting and splicing a kit to fit an instrument it was not designed to fit in