A: We're located in NWindustrial area of Portland, but our location is not open to the public. We offer free shipping on most orders and ship quickly.

A: We don't offer installation services. We recommend taking your guitar to a qualified local technician.

A: No, we offer both hand-wired and solderless kits. Only kits that have "solderless" in the name or as a variant choice are solderless.

A: We strive to restock items as quickly as possible. In the meantime, check with our dealers, as they may have our kits in stock.

A: As long as your order has not shipped, we can easily change it. Reply to your order confirmation email with the correct kit. If you have already received the wrong kit, reply to one of your order emails, and we'll arrange an exchange. You will be responsible for the cost of return shipping.

A: Most orders ship within 1-3 business days. We are open Monday-Friday, 10:30 AM to 6:30 PM PST. Orders placed on Friday will likely ship the following Monday-Wednesday.

A: Absolutely. We can change the pot values in many of our kits. Please note that while custom-valued kits carry the same "Gunstreet Promise" warranty as regular kits, they are sold as-is and are not eligible for returns.

A: Similar to part values, we can also change the shaft style. As with custom-valued kits, custom part kits carry the "Gunstreet Promise" warranty but are sold as-is and are not eligible for returns.

A: While left-handed kits were previously offered, they have been discontinued.

A: While modifications to our kits will nullify our “Gunstreet Promise warranty”, our kits incorporate right-handed audio potentiometers which cannot be reversed.

A: We discontinued offering custom order/one-off kits in mid-2022. Therefore, we are unable to fulfill custom requests. However, we are constantly developing new kits for various guitars, so please check back later or sign up for our newsletter to stay informed about the latest releases.

A: Unfortunately, adding or changing specific modifications falls under the custom order/one-off category, which we no longer offer.

A: We are not structured as a repair or specialty wiring shop. Our primary focus is manufacturing and maintaining our existing product lines, so we cannot create custom wiring harnesses for vintage guitars.

A: Using external diagrams to create custom kits falls under the custom order/one-off category, which we no longer offer.